How to upgrade firmware for Valet or Linksys E-Series.

Always upgrade the firmware or any linksys device with the computer connected with an ethernet cable to the Router / Modem / Access Point / Range Expander or any other device.

A firmware upgrade is recommended on the Valet or Linksys E-Series if you are experiencing the following:
- Intermittent or slow performance
- Your Valet or Linksys E-Series freezes unexpectedly
- Your Internet connection frequently gets disconnected

Follow these steps to upgrade the firmware.

Step 1:
Using your preferred Internet browser, navigate to http://homesupport.cisco.com.

Step 2:
Once you’re on http://homesupport.cisco.com, enter the model number of your product, in the Search Support field located on the upper left corner of the page. Click on the arrow icon to continue.

 

Step 3:

On the next page, click on the Downloads tab under Support Sections.

Step 4:
Select your Valet or Linksys E-Series hardware Version from the Select Hardware Version drop down menu.

NOTE: It is important that you select the correct Hardware Version for your Valet or Linksys E-Series product. Click on the Where’s my model number link to learn how to locate your Hardware Version.

Step 5:
After selecting your Hardware Version, click on the Download link under the Firmware section.

Step 6:
A File Download window will now appear. Click on the Save button.

Step 7:
In the Save As window that appears, specify a folder or location to place the file in, then click on the Save button at the bottom right.

Step 8:
Once you have downloaded the firmware, launch Cisco Connect. Click Valet settings if you’re using a Valet, or Router settings if you’re using a Linksys E-Series.

NOTE: To launch Cisco Connect on a Windows computer, go to Start>All Programs>Cisco Connect.
             To launch Cisco Connect on a Mac computer, navigate to the Applications folder in Go, and then start Cisco Connect.

Now you have the firmware so follow the steps below
Step 1:
When you see the Router settings or Valet settings screen, click Advanced settings.

Step 2:
At the Advanced settings screen, click Copy password then click OK. It will bring you to the Web-based utility of your Valet or Linksys E-Series.

Step 3:
When you are prompted for User Name and Password, enter “admin” as User Name and right-click and select Paste to paste the password you have copied earlier. Then click OK

Step 4:
You will now see the Web-based utility. Select Administration and click Firmware Upgrade.

Step 5:
To start firmware upgrade process, click Browse and select the .bin file that you downloaded earlier.

Step 6:
After selecting the .bin file, click on the Open button at the bottom right.

NOTE: The file name may vary based on the product model.

NOTE: If you are using a Mac, your screen should look similar to the screenshot below. Select the .bin file and click on the Choose button.

Step 7:
After selecting the file, click Start Upgrade

Step 8:
Once the upgrade is successful, the following message will appear: